FAQ

FAQ

What payment methods do you accept?

We accept various payment methods to ensure a seamless shopping experience. You can pay using major credit cards (Visa, Mastercard, American Express) and debit cards.


How do I track my order?

Once your order is confirmed, we will send a tracking number to your email. You can use this tracking number to monitor the status of your shipment and get real-time updates on its delivery progress.


What is your return and exchange policy?

We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, you can initiate a return or exchange within 30 days of receiving the product. Please note that certain items, such as personalized or custom-made products, may have specific return guidelines.


Do you offer free shipping?

Yes, we offer free shipping on orders above a certain value. Please check our shipping policy for more details on eligibility and delivery timeframes.


What is the price range of your watches?

Prices range from R199 for bracelets and R499-R1500 for watches.


What materials are the watches and bracelets?

All of our bracelets are crafted from durable stainless steel for long-lasting wear and a premium finish.
ALL watches have a stainless steel back casing (skin-safe, rust-resistant)
Our watches vary by collection: entry-level watches are made from a high-quality alloy, while higher-end models feature stainless steel for enhanced durability and a more refined feel.